This is what Patti looks like running a repair shop.
Boulder Creek Computer Repair is a demo business inside a real, working system — nothing below is a mock-up. Yours would look like this, with your bench and your customers' machines.
Every machine, every status
The coffee-spill MacBook in diagnosis, the gaming rig waiting on parts, the cracked XPS ready for pickup, the ransomware tower with a quote out — each with its technician and how long it's been waiting. Ready machines that sit too long get chased automatically.
“Any news on my MacBook?” answers itself
The email every shop gets ten times a day. Patti reads the ticket's actual status and drafts the answer — including the thing the customer really wanted to hear: your photos are backed up and safe. Below: a quote approval turned into bench work, and the fix-or-replace question answered the way an honest shop answers it. You approve every reply before it sends.
Stop going looking for it
Patti sends you what you need to know, when you want it: the repairs due out today, every morning, by text, email or Telegram. Pick it with a few taps. Away from the bench? If your shop has a Patti texting number, text her “what's ready for pickup?” and she texts you back. And customers can look up their open repair themselves, with a code by text or email. More about daily reports.
Want to see it with your shop's name on it?
Fifteen minutes, no pressure. Or ask Patti anything right now — she's the chat button in the corner.